Shipping Policy
At Swan Creates, we strive to deliver your orders as promptly as possible. Please review the following shipping information to understand the expected delivery times and important details about international shipping.
Trinidad and Tobago Orders
- Delivery Time: Most TT orders will arrive within 2-3 business days. However, during busy periods such as holidays, delivery may take up to 2 weeks.
- Note: Delays can occur during peak times, such as holiday periods or promotional events.
International Orders (Outside the TT)
- Delivery Time: International shipments via Parcel Post can take between ten to forty working days, depending on the destination country, but delays may occur due to customs processing or busy periods.
Customs and Import Taxes
- Buyers are responsible for any customs fees, import duties, or taxes that may apply.
- Katnipp Studios Limited is not liable for delays caused by customs clearance or any fees imposed by customs in your country.
We appreciate your patience and understanding. If you have any questions or concerns about your order or its delivery, please feel free to contact us at swancreatesart@gmail.com.